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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Susan Fierro

March 10, 2023

5  out of  5 rating by Susan Fierro
"I was recently in DE visiting with my parents and helping my mother with some updates she was making to their insurance policies. In contacting the office I had the good fortune of reaching Donna Godfrey. After explaining the situation, she not only was able to offer a way to address our need quickly and easily, but went the extra 1000 miles and offered to drop the form by my parents' home for signature to make it easier for my mother! She was a great listener, helpful, professional , compassionate, knowledgeable, and incredibly flexible and accommodating. That's my definition of exceptional, above and beyond customer service! And in this day and age, that's what you want from your insurance broker. Thanks Donna!"

Fritz Feldmann

February 10, 2023

5  out of  5 rating by Fritz Feldmann
"I highly recommend John and his team. He will take the time to meet with you, discuss options, and work to get you the best coverage for the best price."

Ryan Minner

September 15, 2022

5  out of  5 rating by Ryan Minner
"John made everything super easy to understand for someone like myself who had no clue what he was doing. He took time to explain, share what he thought would save me money, and showed he really cared about me as a person and not just someone who needs insurance."

Isabella W

August 1, 2022

5  out of  5 rating by Isabella W
"Great customer service, decent rates, especially if you can bundle"

John McNutt

February 28, 2022

5  out of  5 rating by John McNutt
"Fantastic service and excellent products. John and his staff are knowledgeable, wise and caring. They are always willing to answer a question or help with a problem. What you want in an agent."

Jordan Fieger

November 13, 2021

5  out of  5 rating by Jordan Fieger
"John and his staff at State Farm are great! Always very responsive and helpful for any of my insurance needs"

Rosh Dhanawade

March 19, 2021

5  out of  5 rating by Rosh Dhanawade
"John is a fantastic agent and his office staff is kind and friendly. If you're in the area and are looking for an insurance agent this is the place to swing by and sign up or shop around."

Matthew Jones

March 2, 2021

5  out of  5 rating by Matthew Jones
"John and his staff are amazing! He is very responsive and is always looking out for my best interest and the best discounts."

Matthew Hall

February 12, 2021

5  out of  5 rating by Matthew Hall
"John is not only a great insurance agent he is also a great friend. He always picks up the phone and is very responsive. He has been great to work with for many years! Thanks John!"

Christa Lehman

February 12, 2021

5  out of  5 rating by Christa Lehman
"Great customer service!"

Timothy and Mikaela Sands

February 12, 2021

5  out of  5 rating by Timothy and Mikaela Sands
"We needed car insurance for a new car at short notice and John took care of us and the cost of the insurance was also less than we had anticipated which was even better!"

Karl Lehman

February 12, 2021

5  out of  5 rating by Karl Lehman
"Great personal service! John goes above and beyond to make sure I've got the coverage I need at the best possible price."

Corin Larraga

February 12, 2021

5  out of  5 rating by Corin Larraga
"John is the best in the business – always a pleasure working with him."

Chris Rainey

February 11, 2021

5  out of  5 rating by Chris Rainey
"Like a good neighbor, John is always there to help me when my family needs it. Love him!"

Carol Allston-Stiles

February 11, 2021

5  out of  5 rating by Carol Allston-Stiles
"John is always watching out for us and our insurance needs. We appreciate his timely responses and the way that he treats us like family. In the instances where we have had to file claims, he has been an invaluable help. Highly recommend him and his team."

Daniel Kaczowka

February 11, 2021

5  out of  5 rating by Daniel Kaczowka
"John and his staff are personable and great at communicating! I've been thankful to work with him for the past few years. It's great having an agent who is easy to get in contact with and is willing to go the extra mile for you. Would highly recommend him and his team."

Mitty Copeland

February 11, 2021

5  out of  5 rating by Mitty Copeland
"John and his team are the best! They are friendly and knowledgeable. My family is always treated with kindness and our requests with urgency. We use them for everything: home, auto, & life insurance. They really value their customers! I highly recommend working with them for fair prices and excellent service."

Evan Collier

November 26, 2020

5  out of  5 rating by Evan Collier
"John helped me understand and get the coverage I needed for auto...and saved me $1,200 on my previous homeowner's insurance. If you need an honest and knowledgeable agent, John is your guy."

Chase Lockard

October 29, 2020

5  out of  5 rating by Chase Lockard
"My wife and I have now had our insurances with John now for 5 years and his service is bar none. He is highly responsive, always helpful, and truly cares his clients. Anytime I call or email John he quickly gets me what I need. I know if I ever have a need for John's services he will deliver, and that is all we can ask for. If you are looking to work with an agent you can trust and cares about you & your family; John should be your first stop."

Matt Bishop

January 13, 2020

5  out of  5 rating by Matt Bishop
"John was very friendly, professional and helped me with my aunt's policy. Thank you!"

Mike Johnston

October 10, 2019

5  out of  5 rating by Mike Johnston
"John is a highly experienced agent who is a pleasure to work with. He is all about finding products that fit the unique needs of his clients at a fair price point. You will not get the high pressure sales tactics with John, he cares about his customers and wants to provide the best service possible."

Larry Larraga

October 9, 2019

5  out of  5 rating by Larry Larraga
"We had another insurance company for years that was for all intents faceless. John's personal touch is a welcome, reassuring human element in an industry where this kind of caring service seems to have all but vanished."

Stacy Ginsberg

October 9, 2019

5  out of  5 rating by Stacy Ginsberg
"John has been a great insurance agent for my family. His knowledge has allowed him to keep us informed of our changing insurance needs as we reach different stages in our lives, whether this relates to car, home or life insurance. John also works to give the best rates possible."

John Mason

October 8, 2019

5  out of  5 rating by John Mason
"Great agent, very responsive and thoughtful."

Jim Brown

October 4, 2019

5  out of  5 rating by Jim Brown
"Known John Kater at State Farm Newark for over 20 years! His office has a full time staff and always are available to help on the first phone call. I have many policies with State Farm and they are the best."